General Contact
Use this route for
Contact SwimKeep here when your message is not a break-fix support request.
- Partnership or integration conversations
- Press or launch-related outreach
- Product feedback that is not tied to a break-fix support issue
- General questions about SwimKeep as a product
General Contact
For product issues, use Support first
If the issue is billing, license access, recommendations, weather, photo analysis, or phone capture behavior, use the Support page first. That route is optimized for troubleshooting and faster resolution.
General Contact
How to send an effective contact request
Use support@swimkeep.com and include enough context so we can route your message correctly.
- Use a clear subject line such as "Partnership Inquiry" or "Press Request"
- Include your name, organization, and the outcome you are looking for
- If your note includes a product issue, include the error text and we will route it to support
General Contact
Contact and privacy expectations
SwimKeep uses a browser-local-first model and does not require user accounts. Contact messages should include only information needed to respond to your request. Do not send sensitive payment data by email.
Next step
Need troubleshooting help instead?
For billing, entitlement, weather, photo, or recommendation issues, use the Support page for faster triage.